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Of new age authorised service stations..
..the problem is with the new philosophy adopted by manufacturers. Nothing is repairable any longer. Everything has to be replaced when at fault. This escalates costs significantly


Have you ever driven into an authorised car workshop and walked out feeling crushed, lost, helpless, even enraged after you got an estimate? You are probably not the only one. Welcome to the new age of the automotive service business, and it’s scary and often seems to be insensitive to consumers. To a generation that’s grown up sharing a unique bond with their mechanics built on mutual trust, transparency and dependability, the new age of authorised service stations seem like the devil’s workshop. A place where you once enter, you must...
First Published:Nov 11, 2016, 17:09:28 IST
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