After WhatsApp, MeitY issues notices to Telegram and signal over username feature

Following the government's move to seek an explanation from WhatsApp over the rollout of its new username feature, the Ministry of Electronics and Information Technology (MeitY) has also issued notices to Telegram and Signal, citing concerns over impersonation and the potential misuse of their username-based systems.

Similar to WhatsApp, both platforms have been asked to explain the safeguards they have in place to protect users, as part of the government's broader push to strengthen accountability across digital platforms.

Government's Increased Vigilance

The action against Telegram and Signal follows the government's directive to Meta not to roll out WhatsApp's username feature in India until consultations on its privacy and security implications are completed. In a notice sent to Meta's Chief Compliance Officer, officials sought a detailed response within three days and questioned whether the feature could increase the risk of cybercrime.

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The scrutiny has now expanded to Telegram and Signal, both of which already allow users to communicate using usernames instead of phone numbers. The government has expressed concerns that username-based messaging could make it easier for scammers to impersonate public figures and facilitate phishing, online fraud, and so-called "digital arrest" scams. It has also reminded platforms of their due diligence obligations under India's Information Technology Act.

Responding to the government's concerns, WhatsApp defended the feature, saying it includes multiple safeguards designed to protect users from scams and impersonation attempts. The company said usernames linked to public figures, celebrities, government entities, and Meta Verified accounts would be reserved so that only legitimate account holders can claim them. WhatsApp also highlighted the use of a unique username key, which requires users to know both the username and the associated code before they can initiate contact.

Telegram has already faced heightened regulatory scrutiny in recent months after it was temporarily blocked until June 22 over allegations that it failed to curb the circulation of leaked and fake NEET examination papers. The latest notice adds to the platform's growing regulatory challenges in India.