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Quality Mgmt: Seven Things You Can Do To Enhance Customer Experience
New technologies, combined with best practices, give contact centres much more advanced capabilities to hone their performance.
First Published:Mar 25, 2010, 10:44:18 IST
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Future Group - Reliance Retail Deal approved by CCI
RBI ban on cryptocurrencies takes effect; prohibition could force investors to tap the black market
Investors playing in virtual currencies (VCs) might take to a barter or tap the black market to continue trading in cryptocurrencies.
Petrol, diesel rates: Fuel prices reduced for sixth day in a row amid lower Brent futures
Indian Oil Corporation has cut down fuel prices for the sixth consecutive day today (6 June, 2018)
IT firms will have to re-skill two million employees ahead of a full-blooded digital push; are they prepared?
Two million existing IT employees need to be re-skilled on digital technology, and 1.5 million new IT employees need to be skilled by 2025.
Flipkart shareholders barring SoftBank Group agree to sell stake to US retail giant Walmart
Key shareholders of Indian e-commerce player Flipkart have reportedly agreed to sell their stake to US retail giant Walmart.
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