HP Offers Cloud Service For Microsoft Dynamics CRM

HP Enterprise Services has announced a new service to help clients improve their customer experience by deploying their customer relationship management (CRM) application via a secure, virtual private cloud. A comprehensive, easy-to-use CRM application in the cloud provides a flexible, cost-effective alternative to an on-premises implementation on client infrastructure or hosting it in a secure HP commercial datacentre.

The new HP Enterprise Cloud Services for Microsoft Dynamics CRM offers Microsoft's CRM software suite, Microsoft Dynamics CRM, as a cloud service. With this service, enterprises can use a virtual private cloud to enhance customer and constituent relationships without the capital investment or burden of procuring and deploying the application. Unlike most public cloud CRM solutions, HP’s virtual private cloud offers extensive customisation that helps fit the CRM application to a client’s unique needs. It also supports integration with other applications and data sources, increasing the effectiveness and value to the enterprise by providing a complete view of customer needs and preferences.

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HP Enterprise Cloud Services for Microsoft Dynamics CRM delivers flexibility by easily scaling up or down the amount of named users needed to support changing environments. Capital costs are significantly reduced by leveraging the application as a cloud service.

"Today we live in an instant-on world, and the expectations from customers and citizens have gone from days and months to seconds," said Marshal Correia, Director, Enterprise Services, HP India. "HP Enterprise Cloud Services for Microsoft Dynamics CRM brings together HP’s experience in cloud, contact centres, applications management, datacentre outsourcing and CRM systems to create a flexible solution that delivers the end-user experience and quality of service required by the most demanding enterprises."