Raymond Group Ups Efficiency With Microsoft Exchange Server 2007

Raymond Group has reduced costs by 30 percent and improved operational efficiency by 80 percent with Microsoft messaging and collaboration solution, Exchange Server 2007 as per company claims. The Microsoft solution has enabled faster and manageable communication infrastructure at Raymond.

The company has migrated to the Microsoft platform, from its earlier Linux-based solution, to cater to its need for a scalable, intuitive and cost-effective solution. With this, the company is now able to effectively serve remote location needs across 40+ cities and towns in India. Deployed by Microsoft Consulting Services (MCS), Microsoft's services division, the new solution also enables improved IT infrastructure management across its large network.

"We had recognised that effective communication and collaboration was vital to the organisation's continued success," said Vinay Hinge, GM-IT, Raymond. "As the company grew, we found we needed a more advanced and integrated communication setup, which could provide faster message delivery and roaming user support, which our earlier Linux-based system could not deliver. Therefore, we decided to adopt core Microsoft technologies and products for our infrastructure, messaging and collaboration services. The new system is making an immediate impact in improving collaboration and communication across the organisation."

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The implementation of Microsoft Exchange Server 2007 has resulted in an important reduction of management, administration, and maintenance costs for the e-mail environment, which helps reduce overall costs and delivers high return on investment for the company. Further, the new messaging solution has provided an opportunity to achieve greater control over the security and integrity of the organisation’s information. "The security features of Exchange Server 2007 are much better than those in our earlier environment and also give our IT administrator more flexible management capabilities," said Hinge.

Raymond selected MCS to provide the best suited design in line with its future requirements and growth plans. In addition to Exchange Messaging, Raymond also implemented Systems Management Server (SMS) 2003 for 800-1,000 desktops for inventory management, patch management of Microsoft operating systems and generation of standard reports. Microsoft Operations Manager (MOM) 2005 and Office Communication Server (LCS) 2007 were also implemented to ensure collaboration and integration with the Office 2007 suite of products towards productive usage of Microsoft technology.

The new platform will be a key enabler for delivering value to the Raymond business.