Progress Launches Communications Solution For Telcos

Progress Software Corporation, the software provider that enables enterprises to be operationally responsive has announced the availability of a comprehensive order processing solution, the Progress Communications Order Management solution accelerator in India. This solution accelerator manages all the critical business processes within an order management lifecycle and enables telcos in India, to bring new and existing bundled services to market faster across multiple, disparate Business and Operation Support Solutions (B/OSS) platforms leveraging their current infrastructure. A solution accelerator facilitates the deployment of the communications order management capabilities ensuring a faster return on investment and value creation.

The Progress Communications Order Management solution accelerator is a unique capability layered on the Progress Responsive Process Management (RPM) suite specifically for the telecommunications industry. The suite delivers immediate and executable insight into business operations and enables business users to have better visibility into critical processes, being responsive to events, and continuously improve their business performance—without disrupting the existing infrastructure.

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"The Telecom Industry is today under pressure to bundle new and innovative services. The operational and business support systems need to be at a level where the service provider has the ability to meet customer expectations for timely and responsive order fulfillment. We need to ensure that our customers don’t tell us that the support systems are being constantly challenged and falling under considerable stress," said Kaushal Mashruwala, Vice President, Progress Software, India.