Amdocs-Bankinter Offer Mobile Banking Services

Amdocs and Bankinter have launched a joint solution to enable banks to offer mobile banking services. The solution allows customers to receive alerts, respond to targeted sales offers as well as access and manage their bank account information through a mobile device.

According to Fernando Alfaro Aguila-Real, general manager, Bankinter, “Amdocs’ expertise in designing customer experience systems and Bankinter’s financial services innovation allowed us to jointly develop a mobile banking solution that can meet the needs of both the bank and the customer.”

“Amdocs’ goal, working with our Bankinter partner, is to help financial services institutions integrate mobile banking into their overall customer contact strategy and deliver an integrated, innovative and intentional customer experience that includes ‘anytime, anywhere’ access via the mobile device,” said Chris Burton, president, Amdocs Financial Services Division.