Kingston Ups Warranty Support in India

Memory manufacturers Kingston has announced a comprehensive product warranty and support policy for its DRAM, Flash and Personal Media Players products in India. Accel Frontline, a Chennai based warranty services outsourcer with over 36 offices in 34 cities and 100 Service locations in India, has been appointed to manage the Kingston support and service program on an end-to-end basis.

Effective from October 1 and available initially across 34 major locations in India, the Kingston support program is designed to provide 'Over-the-counter' service for Genuine Kingston products. The comprehensive, multi-level program offers a toll-free number service (1 800 425 4515) and Service Hotline (044 420 15215) that customers can use to gather information regarding nearest Kingston sales outlets, authorized service centers, product warranty and other technical issues.

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Effective from October 1, the Toll Free Service will be attended from Monday to Saturday between 9:30am to 6:00pm.

It also offers walk-in support at selected 'Metro Service Centers' for first hand information and support on all Kingston products. Kingston is also offering Technical Email Support (techsuppport_india@kingston.com) that could be accessed 24/7 for high-end technical queries.

For RMA Support, customers could send an email on services_india@kingston.com.