Genpact unveils 'Genpact Core', an AI-based platform for enterprises

Global business process management company Genpact on Friday unveiled "Genpact Cora", an artificial intelligence (AI)-based platform that would accelerate digital transformation for enterprises."'Genpact Cora' brings leading digital solutions together in one unified platform, combined with the process and deep domain expertise that comes from decades of experience running intelligent operations," said NV 'Tiger' Tyagarajan, President and Chief Executive Officer, Genpact. "Genpact Cora" has a mature application program interface (API) design and open architecture. It integrates advanced technologies across key areas, including 'Digital Core', cloud, software-as-a-service, blockchain, mobility, and ambient computing, robotic process automation, and dynamic workflow.The AI-based platform drives digital transformation in a planned and managed fashion, without sacrificing the governance security and investment protection that mature and established businesses need. "It reduces risks around errant robots and misapplied AI spinning out of control, through an integrated command and control hub that delivers the much-needed governance that business processes require," added Sanjay Srivastava, Senior Vice President and Chief Digital Officer, Genpact.According to reports, tech giants have been locked in a bidding war for academics specializing in artificial intelligence. Startups are looking to go deep on applications of artificial intelligence to specific fields, such as health and retail, industry observers say, rather than compete directly with established companies.