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Be careful! Google Chat bug sending messages to wrong recipients

Google chat/hangouts has a massive problem on its hand. According to user reports chats being sent to one recipient are ending up in someone else's chat box.

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FP Staff|Sep 26, 2013, 20:42:07 IST

If you wanted to ping a friend complaining about another one on Google chat or hangout, don't. Because those messages are going everywhere!

Yes, Google chat/hangouts currently has a massive problem on its hands. According to user reports, chats being sent to one recipient are ending up in other people's chat windows.

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The product forum of Google Chat is flooded with complaints from users who are pointing out the error, which are also being reported from India.

Check out this complaint by a user named Jeff Tsao, who wrote on Google Chat forum saying,

I was chatting with contact A when suddenly contact B pops up with a message asking me about things I was saying to A. Upon searching my chat history with B, I see my messages to A there, one-sided so it was out of context for B. This was obviously quite shocking, so I told contact C about the issue. I suspected an issue with Hangouts in Google+, which I don't use often but have an account for, and upon opening Hangouts history with A, I see my messages to C there.

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[caption id="attachment_1135057" align="alignleft" width="380"]A screengrab of Google Hangouts

A screengrab of Google Hangouts[/caption]

Another user Sachin Sable wrote on the forum,

This just happened to me also..

1) Sent message to A from google talk

2) Message is received by A.

3) But user B, C , D on hangout attached to Gmail responding to that message..

Very much annoying...

Google's seems to be aware of the problem and according toTechCrunch, a Google spokesperson said."We're investigating reports of an issue with Google Talk. We're sorry for the inconvenience.For further updates please refer to theApps Status Dashboard."

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The App Status Dashboard is also showing the same message and says service disruption.

The bug has left many users angry who are feeling that this is a privacy violation. For some, it resulted in embarrassing chat mix-ups.

The complaints list is growing on the forum. Hopefully Google will fix the issue soon.

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First Published:Sep 26, 2013, 20:42:07 IST
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