HCL's new Philippines BPO bets on time-zone advantage

IT major HCL Technologies opened a BPO delivery centre in Philippines, the growing BPO hub of Asia. The company wants to leverage the time-zone advantage the country has.

FP Archives|Dec 20, 2014, 09:05:29 IST

Expanding its global presence, IT services provider HCL Technologies has set up a Business Process Outsourcing (BPO) centre in Philippines in its capital city Manila. This centre would employ 400 professionals.

The company wants to leverage Philippine's time zone advantage to service the growing number of BPO customers in various verticals including financial services, healthcare in the region.

[caption id="attachment_336287" align="alignleft" width="380" caption="HCL will leverage Philippine's time zone advantage to service its global BPO customers . Reuters"][/caption]

Through the centre, HCL would deliver value added services in areas such as supply chain management.

"The plan for setting up the delivery centre in Philippines was influenced by country's growing prominence as a strong BPO services hub," said Rahul Singh,president HCL Technologies.

HCL would work closely with several local universities in the Philippines to recruit young graduates. HCL Technologies reported consolidated revenues of Rs 2612 crore as of March 31, 2012.

EU slaps Google with $1 billion antitrust fine over Play Store and Search practices

European Commission says Google unfairly favoured its own services on Search and the Play Store, violating the Digital Markets Act; the company calls the decision harmful to businesses and consumers.

1 min read

Brent crude flirts with $100, reigniting inflation and forex concerns for India

Experts say a prolonged rally above $100 per barrel is unlikely, but sustained high oil prices could push up inflation, widen the current account deficit and pressure the rupee.

2 min read

Can a record May offset a shrunk international schedule and help IndiGo turn a profit?

Record domestic market share boosts operating performance, but forex losses, rising oil prices and geopolitical disruptions could weigh on IndiGo's bottom line.

3 min read

China has dominated Myanmar’s rare earth mines — now India eyes deal to harness country’s critical minerals

India is deepening rare earth cooperation with Myanmar as New Delhi seeks alternative sources of critical minerals dominated by China, including dysprosium and terbium used in EVs, defence systems and clean energy technologies

6 min read

JPMorgan to hire 1,000 technology professionals for India GCCs amid AI-led transformation

Wall Street banking giant to expand hiring across cloud, cybersecurity and AI data pipeline roles as it strengthens its India Global Capability Centres despite AI-driven workforce optimisation.