WebEx And Oracle Launch Collaborative CRM Solution

WebEx, now part of Cisco, and Oracle, have announced that they will offer Oracle’s Siebel CRM On Demand Service, through the WebEx Connect application ecosystem. CRM On Demand by Oracle delivered by WebEx combines WebEx’s on-demand collaboration expertise with Oracle’s Siebel CRM On Demand Service, to create a collaborative CRM designed to accelerate sales cycles at businesses of any size.

“Effective collaboration accelerates any business cycle, and when combined with CRM, brings salespeople closer to their customers,” said Subrah Iyar, vice president and general manager, Cisco WebEx. “This alliance brings together three fast-moving trends: enterprise 2.0 mashups, the explosive CRM area and on-demand application platforms.”

WebEx CRM On Demand by Oracle delivered by WebEx allows sales professionals to manage their entire sales process from within a single collaborative application suite. Users can market, demonstrate, present, track, forecast and close with the combined capabilities of WebEx collaborative applications and Siebel CRM On Demand.

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WebEx CRM On Demand by Oracle delivered by WebEx offers a set of CRM capabilities including sales management tools, sales dashboards, integrated reporting and real-time process management.