Talisma's Customer Base Increases By 50%

Talisma Corporation, a provider of Customer Relationship Management (CRM) and Customer Interaction Management (CIM) solutions, announced that it signed a company record 266 new customers in 2006, exceeding the new customer count of the previous five years combined. In addition to this, Talisma has achieved nearly 100% revenue growth in the past two years.

Bharti Axa Insurance, Hilton Hotels, JP Morgan Mutual Fund, Narnolia Securities, P&O Ferries, Standard Chartered Mutual Fund and Sutherland Global Services are the recent companies to have joined Talisma.

In the fourth quarter of 2006, Talisma pre-announced the release of Talisma CIM 8.0. The latest edition of this suite contains two new products, Talisma VoIP and Talisma Campaign, empowering organizations to proactively engage customers and prospects to further enhance their experience, improve service quality, and uncover new business opportunities.

More from Biztech

Talisma also released Talisma Answer, a complementary product to Talisma E-mail that leverages IBM technology to automate the creation and delivery of e-mail responses.

"Last year was very successful for Talisma because of the growing demand for our solutions, but it is only a precursor of what is to come," said Dan Vetras, president and CEO of Talisma. "The upcoming release of Talisma CIM 8.0 is going to be the catalyst to keep this company at the forefront of an industry where many are attempting to address the overall customer experience."