Patni Achieves SAP Global Certification For Application Mgmt Services

Patni Computer Systems has announced that its global application management services have been certified by SAP AG, to deliver services based on SAP technology. Patni is SAP's first Indian offshore partner to have received global certification of its ability to deliver application management services.

"We are extremely happy to have achieved global certification from SAP for application management services, which was achieved after a rigorous assessment of our global service delivery capability," said Raghunath Mahalingam, SVP and head of SAP Practice at Patni. "This certification reiterates Patni's competency in delivering application management services in support of SAP solutions, with a strong commitment to our customer's needs. We are confident that we will be able to further help our clients optimise their IT investments and enable cost transformation."

Patni's application management services provide support across each of the core components of an application. This includes the gamut of services necessary to deliver a superior IT experience – ranging from end-user and application support, to database, operating system and infrastructure support. This typically helps shrink application spends and reduce incident volumes on a year-on-year basis.

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As a SAP-certified global provider of application management services, Patni's integrated support flow model offers a transformational approach that can deliver significant and sustainable improvements to a customer's underlying cost structure.