Newgen Software Launches Mobile Capture Solution

Newgen Software Technologies Limited, the global provider of Business Process Management (BPM), Enterprise Content Management (ECM) and Customer Communication Management (CCM) announced the launch of its mobile capture application – ZapIn for enterprise customers, available both on smartphones and tablets.

ZapIn helps business executive on-the-move, to capture customer information while they are face-to-face with the customer and instantly initiate its processing at the back-office.

Diwakar Nigam, CEO, Newgen Software, said, “ZapIn is a revolutionary product in the enterprise mobile application market. ZapIn is designed for enabling drastic reduction in Business Process cycle times and enhanced customer experience. We find significant traction for ZapIn in verticals like Banking, Insurance, Telecom, Healthcare and Logistics.”

The key to the application is its advanced image processing that ensures high quality images and minimal size, making it viable to be transferred over a GPRS/3G network. Further the application ensures First-Time-Right by enforcing business rules and logic so that all key information and documents are captured properly before the process gets initiated.

More from Biztech

Newgen ZapIn is a secure application as it encrypts all data that gets transferred over the network. Only registered mobile/tablet devices are allowed to communicate with the ZapIn server ensuring safety and security of customer information.