Dr Batra's mHealth To Provide Live Consultation

Heralding a new chapter in healthcare innovation, homeopathy chain Dr Batra’s Positive Health Clinic has introduced a globally accepted, WAP-enabled initiative for the first time in India today. As mobile users constitute 40 percent of India’s population, this launch re-iterates the organisation’s commitment to providing timely and accessible homeopathic healthcare solutions to benefit patients across the country’s length and breadth.

mHealth, the first-of-its-kind launch to be initiated by a homeopathic organisation in India, highlights the innovative application of technology to make healthcare solutions available to the multitudes at the touch of a button. One of the main features of this WAP-enabled service is free consultation to any mobile user, irrespective of whether he/ she is a patient of Dr Batra’s.

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This online service would include multiple facilities such as registration, case history in brief, online chat with doctors for medical queries, appointment requests, and most importantly, an option for commencing or renewing treatment plans.

When quizzed about the mobile platforms that it would be compatible with, founder and CMD, Dr Mukesh Batra said, “You can access this free service by logging into our site over a GPRS- or even a WAP-enabled mobile phone, irrespective of the platform your phone is equipped with.”

At the backend, Dr Batra’s has deployed a specialised homeopathic software, which churns out 98k permutations and combinations of similar case history data and throws a solution to the present case.

Dr Batra further said, “mHealth is a conscious decision we have taken to reach out to the different segments of the Indian population. The concept behind this enterprise is to ensure that there is a qualified and recognised doctor, whenever you need one. We believe that modern technology can change the perception of homeopathy in India by introducing innovative techniques that best cater to the needs of a developing nation. "

The in-built solution also helps the user find the nearest Dr Batra’s clinic in his/ her city through integration with Google Maps.